For the purposes of the Data Protection Act 1998, Neon Digital Limited (“we” or “us) is the “data controller” (ie the company who is responsible for, and controls the processing of, your personal data).
This policy applies to information we collect about visitors to our website and people who do business with us or register for our service.
Personal data we may collect from you
We will obtain personal data about you (such as your name, address, telephone number and payment details) whenever you complete an online form.
We may also obtain sensitive information about you (such as details of any medical condition) if you volunteer it during the completion of an online form. If you volunteer such information, you will be consenting to our processing it for the purpose of your order and the provision of goods and services in general.
How we will use the information about you
We gather this information to allow us to process any orders you may make and provide the goods or services requested. The relevant information is then used by us and our agents to communicate with you on any matter relating to your booking and the provision of the goods or services in general. If you agree, we may also contact you about other products and services we think may be of interest to you.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.
From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the goods or services we provide. We or our agents may contact you by post, email or telephone to ask you for your feedback and comments on our goods or services.
We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send an email message to firstname.lastname@example.org. If you agree to us providing you with marketing information, you can always opt out at a later date.
We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an email to email@example.com. If you agree to us providing you with third party marketing information, you can always opt out at a later date.
We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an email to firstname.lastname@example.org.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function if you remove cookies from your browser.
How we protect your information
We will use technical and organisational measures to safeguard your personal data, for example, storing your personal data on secure servers.
We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
The information you provide may be transferred to countries outside the European Economic Area ('EEA') that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy. However, we will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein. By submitting your information you consent to these transfers for the purposes specified above.
Access to your information and updating and correcting your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to email@example.com or send a letter to Neon Digital Limited, Mill Studio Business Centre, Crane Mead, Ware SG12 9PY. We may make a small charge for this service.
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to Neon Digital Limited changes, for example if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details by sending an email to firstname.lastname@example.org or by sending a letter to Neon Digital Limited, Mill Studio Business Centre, Crane Mead, Ware SG12 9PY. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.
Sale of business
If Neon Digital Limited is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
By submitting your personal information you consent to the use of that information as set out in this policy.
Links to other websites
“I am grateful for the good service that was provided by Neon Digital and am confident that we are getting good value for money. I am happy to recommend the company to you as my experience has been positive.”HEAD TEACHER OF A NORTH LONDON PRIMARY SCHOOL