Submit a meter reading

Existing Neon Digital customers can submit a meter reading by emailing service@neon-digital.co.uk with the details listed below.

However, if you’re on this page to submit a meter reading then you would benefit from automated service and support with our Remote Device Monitoring service.  This service takes the hassle out of managing networked photocopiers and multifunction printers, and offers you the following benefits:

  • Automatic meter reading
  • Reduced operational costs
  • Automated assistance
  • Easy viewing of equipment status via the web

Find out more about Remote Device Monitoring click here or call 0870 042 0372

 

Details required for meter readings

Company name
Account number 
Equipment serial number
Colour Meter 1 reading 
Colour Meter 2 reading 
Mono Meter 1 reading 
Contact name
Contact email address
Contact phone number

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In a recent customer survey, our engineers scored 92% for competence and 91% for knowledge and explanation of faults.